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Chatbot:what is it, how does it work and what are its benefits?

Are you looking for smart communication, quick answers and cost reduction on attendance? Then a chatbot is the right choice for you!

Understand once and for all what is a chatbot, how does it work and how it can help your company.

Simulação de uma pessoa em uma conversa automática (chatbot) dentro de um dispositivo móvel.

WHAT IS

A CHATBOT

The term "Chatbot" means: chat (conversation) and bot (robot). So, we can say it's a chat with a robot.

So, we can understand and classify a chatbot as a technology capable of interacting with a user and simulate a human conversation with beginning, middle and end.

The software can envolve powerful technologies such as Artificial Intelligence and Machine Learning. In this case, the bots are capable of learning new patterns and establish conversation flow as the user answers the questionary.

Nowadays chatbots are available for companies of every size and can represent one of the best strategies to improve the client experience, assure growth, efficiency and competitive advantage.

Besides being a revolutionary technology, chatbots are a great solution for a company to promote 24 hour service, reduce costs, improve processes, automate areas and sell more.

Start using now!

HOW TO USE


CHATBOT IN YOUR COMPANY?

Chatbot for marketing and sales

Chatbot for marketing and sales

Improve your sales with a strategy chatbot using the technology to captivate and qualify leads, making funil conversions and engaging your clients. The bot might be a great tool to educate your visitors about your product and captivate essential information for you sales team.

Chatbot for Sac

Chatbot for Sac

One of the most common applications for it, the chatbot provides a better experience for your costumers with 24/7 service, no waiting lines and instant answers.

Chatbot for frequently asked questions

Chatbot for Frequent Questions

The chatbot can be integrated to your FAQ, helping to respond mos of your clients questions.

Chatbot for e-commerce

Chatbot for e-commerce

On e-commerce, chatbots are a great way to answer questions on the order status, stock availability, returns, deadlines and even sales in a virtual shop.

Chatbot for orders and schedules

Chatbots for orders and schedules

The chatbot can be a great channel for your clients to make orders as well as facilitate schedules and service reservations.

Chatbot for HelpDesk service

Chatbot for HelpDesk service

It is possible to integrate the bot in a HelpDesk platform, performing what we call a hybrid service, if a specialized human service is needed.

SMART COMUNICATION

IN MANY CHANNELS

WhatsApp

WhatsApp

Facebook Messenger

Facebook Messenger

Instagram

Instagram

Google Assistant

Google Assistant

Chat Widget

Chat Widget

Text Messages

Text Messages

Microsoft Teams

Microsoft Teams

Workplace

Workplace

HOW TO CREATE

A CHATBOT?

When we think of creating chatbots, the first thing that comes to mind is the necessary programming for that.

We also find programming complex. Therefore, the CosmoBots platform was developed so that anyone can create chatbots without even thinking about opening a code editor.

Chatbots are created using a very intuitive and easy-to-manage tool called a builder, and as mentioned earlier, it is not necessary to use programming at this stage.

To make it even easier and focus your efforts on what really matters. The platform provides more than 30 templates with ready-made content and according to its purpose.

Lead qualification, questionnaire, FAQ, insurance quote, e-commerce and restaurant are some examples of templates ready for bots.

The bot template is also free to be configured in the best way and as you prefer. With just a few adjustments and good planning you will already have a functional chatbot with the look of your company.

START NOW TO CREATE YOUR CHATBOT WITH

THE COSMOBOTS PLATFORM!

I want to start now!

Plans

Explorer Icon

Explorer

Free

for 15 days

+ functionsStart now

Jetpack

R$

200

/mês

350 atendimentos*

+WhatsApp: R$50/month*

+ funçõesFalar com consultor

Rocket

R$

450

/month

1,000 conversations*

+WhatsApp: R$100/mês*

+ functionsSpeak with consultant

Spaceship

Best Opportunity

R$

800

/month

2,500 conversations*

+WhatsApp: R$250+variável/mês*

+ functionsSpeak with consultant

Enterprise

From

R$

1500

/month

+ than 2,500 conversations*

+WhatsApp: R$500+variável/mês*

+ functionsSpeak with consultant
Explorer plan symbol of the CosmoBots platform.

Explorer

Free

for 15 days

+ functionsStart now

Jetpack

R$

150

/month

350 atendimentos*

+WhatsApp: R$50/month*

+ funçõesFalar com consultor
Rocket plan symbol of the CosmoBots platform.

Rocket

R$

350

/month

1,000 conversations*

+WhatsApp: R$100/mês*

+ functionsSpeak with consultant
Spaceship plan symbol of the CosmoBots platform.

Spaceship

Best opportunity

R$

650

/month

2,500 conversations*

+WhatsApp: R$250+variável/mês*

+ functionsSpeak with consultant
Enterprise plan symbol of the CosmoBots platform.

Enterprise

From

R$

1,250

/month

+ than 2,500 conversations*

+WhatsApp: R$500+variável/mês*

+ functionsSpeak with consultant
Explorer plan symbol of the CosmoBots platform.

Explorer

Free

for 15 days

+ functionsStart now

Jetpack

R$

100

/mês

350 atendimentos*

+WhatsApp: R$50/month*

+ funçõesFalar com consultor
Rocket symbol of the CosmoBots platform.

Rocket

R$

250

/month

1,000 conversations*

+WhatsApp: R$100/mês*

+ functionsSpeak with consultant
Spaceship plan symbol of the CosmoBots platform.

Spaceship

Best opportunity

R$

500

/month

2,500 conversations*

+WhatsApp: R$250+variável/mês*

+ functionsSpeak with consultant
Enterprise plan symbol of the CosmoBots platform.

Enterprise

From

R$

950

/month

+ than 2,500 conversations*

+WhatsApp: R$500+variável/mês*

+ functionsSpeak with consultant

About WhatsApp:

Values for 1 fixed or mobile number of WhatsApp Business API on the annual plan; After 1,000 calls made on the channel, an additional cost of $ 0.30 will be charged for conversations started by the customer and $ 0.50 for conversations started by the company/bot

TESTIMONY

OF THOSE WHO ARE ALREADY USING

"

Logo Dentro da História

It is one of the few bot platforms that helps developers and does not charge a kidney to use

Henrique Fuschini

"

logo Movida

An interesting feature is that I can integrate my bot in several channels, such as WhatsApp, Messenger, websites and many others

Humberto Corioli

"

logo SmartBot

It is an extremely friendly and intuitive platform for those who do not have so much technical knowledge, providing API, JS, etc. integrations.

Luiz Henrique Araújo

APPROVED BY

THE BEST COMPANIES

logo sicredi
logo movida
logo pipefy
logo embelleze
logo pandora
logo imobol
logo dentro da história
logo megapolo
logo think olga

START NOW THE

DIGITAL TRANSFORMATION OF YOUR COMPANY!

Register on the form and contact one of our consultants.

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