# Cosmobots

> Customer support platform built around AI agents. Conversations on WhatsApp, email, web chat, and SMS run end-to-end on AI; one human runs the orchestration dashboard, monitors quality, and handles exceptions. Brazilian company; primary market: Brazil and LATAM.

## What it is

Cosmobots replaces traditional call-center staffing with AI agents that converse, run flows, and call integrations within business rules. The product is positioned around a single thesis: "Every business, an AI agent team, led by 1 human." Plans include unlimited agents, unlimited AI tokens under fair use, and unlimited storage on every tier.

## Channels

- WhatsApp (official Business API)
- Email (full inbound + outbound)
- Web chat (embeddable widget)
- SMS

## Pricing (BRL, monthly)

- **Rocket** — R$350/mo. 500 new conversations/mo, 5,000 stored conversations, 5,000 contacts. No overage.
- **Spaceship** — R$850/mo. 1,500 new conversations/mo, 15,000 stored conversations, 15,000 contacts. Overage up to +50% of any meter (R$0.20 / extra new conversation, R$10 per 1K stored conversations, R$5 per 1K contacts).
- **Enterprise** — R$1,950/mo. 5,000 new conversations/mo, 50,000 stored conversations, 50,000 contacts. Uncapped overage at the same rates.

10% discount on annual upfront payment. 3-day free trial on Rocket. WhatsApp broadcasts are an optional pre-paid add-on (5K/10K/25K/50K/100K credit packs at R$0.10 per message); Meta WhatsApp Business Platform fees are paid directly to Meta.

## Key URLs

- Landing: https://cosmobots.io
- Features: https://cosmobots.io/features
- Press: https://cosmobots.io/press
- Privacy: https://cosmobots.io/privacy
- Terms: https://cosmobots.io/terms
- Help Desk app: https://desk.cosmobots.io
- Flow Builder: https://flows.cosmobots.io
- Help Center (PT): https://help.cosmobots.io
- Help Center (EN): https://help-en.cosmobots.io
- Help Center (ES): https://help-es.cosmobots.io
- Status: https://health.cosmobots.io
- Sitemap: https://cosmobots.io/sitemap.xml

## Company

Cosmobots Desenvolvimento de Sistemas Ltda — Brazilian company. Data residency: PostgreSQL on Azure, Brazil South region by default. LGPD-compliant; signed DPA available on request.

## Contact

- Sales / general: contato@cosmobots.io
- Support: support@cosmobots.io