Built-in bot templates that you can customize and save time.
Allows you to send an automated email to the user, containing personalized information.
HelpDesk module integrated into chatbot platform
Responsible for getting or showing information more efficiently during the conversation flow.
Sending attachments, such as images and files.
Number of cards created within flows
Manipulation of information from the context of the conversation and its database.
During a conversation flow run, there is an option to call any API.
Transcription of a voice (audio) message into text.
Voice to text transcription
Understand "what the user is wanting".
Keywords contained in the text message sent by the user.
Bot enhancement tool according to interactions
The bot is available on your website.
The bot is available on your Facebook Messenger page
The bot is available in Google Assistant, through Actions, the user can say "Ok, google" and go straight to the bot.
The bot is available linked to the Whatsapp number.
Sending short text messages (Short Message Service)
You can call Cosmo on your own front.
Real-time attendance control panel
Customized definition of service queues
Assignment to queues
Inclusion of several agents in a single service
Support by multiple agents
Manual triggering of bulk messages
Scheduled mass message firing
Sending by appointment
The dashboard is responsible for the analytical data of your bot.
Turn on Chatbase analytics on your bot.
Turn on Dashbot analytics on your bot.
You choose a condition, a flow and a part of the flow that you want to analyze.
Objects represent a set, or type, of information.
Upon entering the object, you may notice a button on the top bar called Fields.
Download your database.
5 for month
15 for month
Access to our tutorial on the website.
Support via email.
Continuous evolution support.
User controls the entire bot.
The user has access only as conversation interactions and human bot control.